Otter.ai scores 41/100 (Below expectations) on SINK's independent climate assessment — scored from public data only, no company payment can change a number. Last verified July 2026.
That places Otter.ai joint 334th of 809 companies scored, and 38th of 75 in SaaS / Digital Services.
Otter.ai has published zero emissions data, targets, or sustainability strategy despite $100M ARR and 25M users. Rapid growth in compute-intensive AI workloads is driving rising absolute emissions with no reporting or reduction plan. No governance, no accountability, no disclosures.
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Same ten questions for every company. No private weighting.
SINK = (0.3 × Base + 0.7 × Performance) × ScaleStrongest on Controversies & Red Flags and Nature & Biodiversity Impact (7/10, 4/10). Weakest on Targets & Commitments and Emissions Trajectory (1/10, 1/10).
15 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.
9 of 15 sources are third-party verified or public record.
“Explore carbon emissions profiles, Scope 1, 2, and 3 data, and sustainability targets using the DitchCarbon Score.”
“Otter uses AWS services for its data storage in the AWS region West, United States.”
“One hundred percent of electricity consumed by Amazon was matched with renewable energy sources in 2024 for the second consecutive year.”
“Otter uses AWS S3 storage and enables AWS SSE (Server Side Encryption) on data (S3 buckets).”
“Sacra estimates that Otter.ai generated $100 million in annual recurring revenue (ARR) in March 2025, up from $81M ARR at the end of 2024.”
“In October 2025, Otter.ai launched a comprehensive enterprise suite that solidifies its position as the corporate knowledge base for modern organizations.”
“100% of electricity consumed by Amazon was matched with renewable energy sources in 2024, for the second consecutive year.”
“Amazon Web Services (AWS) data centres recorded a power usage effectiveness (PUE) of 1.15, outperforming the industry average of 1.25.”
“Otter.ai Caps Transformational 2025 with $100M ARR Milestone, Industry-first AI Meeting Agents, and Global Enterprise Expansion”
“Otter.ai, Inc. is an American transcription software company based in Mountain View, California.”
“The SBTi's Target Dashboard lists companies and financial institutions that have set science-based targets, or have committed to developing targets.”
“Filed in August 2025, Brewer v. Otter.ai alleges that Otter's 'Otter Notetaker' and 'OtterPilot' services recorded, accessed, and used the contents of private conversations without obtaining proper consent.”
“Lawsuit claims Otter.ai's AI notetaker records meetings without participant consent, raising privacy, legal, and attorney-client privilege concerns”
“Key achievements include a reduction of 71,000 MTCO₂e from customer adoption of energy-efficient technologies and a goal to become water positive by 2030.”
“In AWS, the company aims to be water positive by 2030 and has made 53% progress toward meeting this goal.”
If you believe a source has been misread or a newer version exists, submit a challenge.
Where Otter.ai sits among saas / digital services peers.
Among the 75 major saas / digital services brands we've scored, Otter.ai sits 38th of 75.
As Otter.ai's score updates, the trajectory will appear here.
This score is not currently being contested.
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No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.
Otter.ai is a US-based SaaS platform providing AI-powered meeting transcription, note-taking, and recently launched AI agents for sales and customer support. Founded in 2016 and headquartered in Mountain View, it serves 25M+ users and enterprise customers with cloud-based audio intelligence products built on AWS infrastructure.
Cloud-based SaaS with transcription and meeting features; similar infrastructure dependency and user scale.
View breakdown →Enterprise SaaS platform with high compute infrastructure demands and no published emissions strategy.
View breakdown →Design SaaS at similar scale and growth trajectory; private company with minimal sustainability disclosure.
View breakdown →Productivity SaaS startup; comparable size, growth profile, and absence of formal sustainability reporting.
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