Itsu·Food Service / Restaurants·Last verified 31 May 2026
28
out of 100
Significant gapsPending Review

Itsu publishes zero emissions data despite operating 80+ restaurants and a grocery manufacturing business. No climate targets, no renewable energy strategy, no supply chain assessment. The company discloses only packaging initiatives while growing revenue 9% year-on-year—expansion without accountability. Weak governance and transparency across all material environmental issues.

The calculation

Every score shows its working.

Same formula for every company. No curve. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Food Service / Restaurants sector ceiling.
45 / 100
Performance score
Sum of the 10 rubric questions, scored 0–10 each.
21 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 45) + (0.7 × 21) = 28.2
Scale penalty
Multiplier based on absolute emissions volume — physics-first.
× 1
Final score
Rounded. Significant gaps.
28 / 100
The ten questions

Where Itsu is strong, and where it isn't.

Strongest on Controversies & Red Flags and Resource Use & Waste (8/10, 4/10). Weakest on Transparency & Accountability and Targets & Commitments (1/10, 1/10).

Where the evidence comes from

Every document used, listed.

8 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.

[1]Self-reported
Itsu Sustainability & Sourcing — Sustainability Milestones
Ongoing
Q1Q2Q8Q9
View →
[2]Public record
Companies House — Itsu Company Information
Ongoing
Q1
View →
[3]Public record
The Grocer — Itsu Grocery Credits NPD for 20% Leap in Turnover
2024
Q3
View →
[4]Public record
Food Service Equipment Journal — Chain Champions 2025: Itsu Aims to Impress Beyond the High Street
2025
Q3
View →
[5]Self-reported
Itsu Blog — Spoon for Life
Ongoing
Q5Q6
View →
[6]Third-party verified
Comply Direct — Why Comply Direct: Our Great Member Feedback — Itsu
Unknown
Q6
View →
[7]Third-party verified
Greiner-GPI — Customer Success Stories: Itsu Swaps to More Sustainable Packaging for Its Instant Noodles
Unknown
Q6
View →
[8]Self-reported
Itsu Contact Us
Ongoing
Q9
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

Itsu in context

Where Itsu sits among food service / restaurants peers.

Among the 46 major food service / restaurants brands we've scored, Itsu is tied =33rd of 46, with 3 others.

=33/46
Itsu's rank
34
Industry average
19
Industry low
50
Industry high
How this score has moved

Itsu's score over time.

today

Score history begins 5 April 2026.

As Itsu's score updates, the trajectory will appear here.

We're backfilling historical scores for FTSE 100 and S&P 100 companies over the coming weeks.

What's being contested

This score is not currently being contested.

Every challenge is published. We'd rather be corrected than wrong — that's the whole point.

No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.

About Itsu

Itsu is a UK-based casual dining chain and grocery brand specializing in Asian-inspired food, operating 80+ restaurants across the UK, France, and Netherlands. Founded in 1976, the company generates £176M annual revenue and employs 1,200+ staff. It operates both quick-service restaurants and a grocery manufacturing and distribution operation sourcing ingredients globally.

Founded
Headquarters
GB
Employees
~1,200
Annual revenue
~£176M
Company website ↗
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