Caffè Nero·Food Service / Restaurants·London, UK·Founded 1997·Last verified 31 May 2026
33
out of 100
Below expectationsPending Review

Caffè Nero has published minimal environmental data beyond mandatory UK SECR filings and set no science-based targets or net-zero commitments. The company lacks Scope 3 emissions quantification despite heavy coffee supply chain exposure, publishes no sustainability report, and offers only ad-hoc waste initiatives. A 2024 green electricity switch covers UK Scope 2 only.

The calculation

Every score shows its working.

Same formula for every company. No curve. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Food Service / Restaurants sector ceiling.
45 / 100
Performance score
Sum of the 10 rubric questions, scored 0–10 each.
28 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 45) + (0.7 × 28) = 33.1
Scale penalty
Multiplier based on absolute emissions volume — physics-first.
× 1
Final score
Rounded. Below expectations.
33 / 100
The ten questions

Where Caffè Nero is strong, and where it isn't.

Strongest on Controversies & Red Flags and Energy Source (9/10, 5/10). Weakest on Transparency & Accountability and Targets & Commitments (1/10, 1/10).

Where the evidence comes from

Every document used, listed.

11 sources used in this assessment. All publicly available. Each row shows which rubric questions it informed.

[1]Third-party verified
Caffè Nero Group Carbon Emissions Statistic
Ongoing
Q1Q3
View →
[2]Self-reported
Caffè Nero Ethics and Values
Ongoing
Q2Q8Q9
View →
[3]Public record
Caffè Nero Triples Sustainable Farming Training Scheme
Unknown
Q2Q5Q7
View →
[4]Public record
Caffè Nero Reports Coffee Waste to Biofuel Success Plans Expansion
Unknown
Q6
View →
[5]Public record
Caffè Nero Reports Very Strong Results in Q4
2025
Q3
View →
[6]Self-reported
Octopus Energy Press: Caffè Nero Becomes Octopus Energy's Biggest Business Customer
2024
Q4
View →
[7]Public record
Green Retail World: Electric Match — Caffè Nero Becomes Octopus Energy's Biggest Business Customer
2024
Q4
View →
[8]Public record
Grand Arcade: Caffè Nero Sustainability
Unknown
Q6
View →
[9]Third-party verified
Good Shopping Guide: Caffè Nero Brand Profile
Ongoing
Q5Q9Q10
View →
[10]Third-party verified
Science Based Targets Initiative Target Dashboard
Ongoing
Q8
View →
[11]Third-party verified
Ethical Consumer: Caffè Nero Group Ltd Company Profile
Ongoing
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

Caffè Nero in context

Where Caffè Nero sits among food service / restaurants peers.

Among the 46 major food service / restaurants brands we've scored, Caffè Nero is tied =23rd of 46, with 1 other.

=23/46
Caffè Nero's rank
34
Industry average
19
Industry low
50
Industry high
How this score has moved

Caffè Nero's score over time.

today

Score history begins 5 April 2026.

As Caffè Nero's score updates, the trajectory will appear here.

We're backfilling historical scores for FTSE 100 and S&P 100 companies over the coming weeks.

What's being contested

This score is not currently being contested.

Every challenge is published. We'd rather be corrected than wrong — that's the whole point.

No challenges submitted yet. If you have evidence that contradicts this score, you can challenge any question above — cite a public source and we'll review it.

About Caffè Nero

Caffè Nero is a British coffeehouse chain founded in 1997, headquartered in London. It operates 1,150 stores across 11 countries with 11,000 employees and generates approximately £626M revenue annually. The chain is known for espresso-based drinks and operates roasting facilities and multiple subsidiary brands including Harris+Hoole and Coffee#1.

Founded
1997
Headquarters
London, UK
Employees
~11,000
Annual revenue
~£626M
Company website ↗
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